• All our shared hosting services come with a 30 days money back guarantee.
  
  
• Should you not like our services for any reason, you may request a full refund (if you have got the domain, that will be deducted as the domains are registered in real time and cannot be unrenewed)
  
  
• If you have paid by Credit Card or Paypal, the funds will be reversed into your account in 48-72 hours. 
  
  
• You may request a refund anytime before the 30 days.
  
  
• There are no refunds for domain name registrations. The retail price of the registration service will be deducted from the refund if your order contained a free domain name.
  
  
• For further information about refunds, please refer to our terms of service agreement (TOS) here: TOS
  
  
• To request a refund, open a new support ticket with the billing department.
  https://www.aeserver.com/my/submitticket.php
  

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